Our Vision
To be the most preferred and trusted Total Logistics
Solutions provider for our customers nationally &
internationally and to excel in business by adhering
to Shipping, Logistics and Clearing & Forwarding
Industry best practices marked by healthy competition,
safety and harmony with environment.
Our Mission
To be the most preferred and trusted Total Logistics
To provide the most RESPONSIVE, RELIABLE,
INNOVATIVE & TECHNOLOGY DRIVEN Total
Logistics Solutions and to maintain a reputation for
excellence by providing superior quality services with
professionalism & industry competency, thereby
promoting and enhancing regional and international
trade together with developing successful and satisfied
Customers & Employees.
Quality Policy Service Standards
To provide value to our customers, partners and employees we strive consistently meeting
our customers' requirements and needs, and ensure all our services comply with legal and
regulatory standards as applicable.
Commitment to Quality
We define quality as conformance to our customers' needs, both internal and external and
conformance to service quality requirements.
We are committed to providing the necessary resources, engaging talented workforce,
system and technology to review and continually improve our Management systems.
Supplier Relation
Assessing capacity while selection, monitoring and evaluating the quality of performance
of service partners, suppliers, and contractors and implementing effective communication
with them on quality and compliance issues.
Work Environment
To provide with safe & healthy environment & better work place to employees and train
them with basic skills to handle any type of emergency.
Customer Property
To provide round the clock safety & security to the customers’ cargo & property in our
custody, by equipping the premises with state of the art safety measures, covering the
risk with top rated insurance service providers & training staff to handle any hazard
professionally.
Continual Improvement
Continual improvement of our Shipping & Logistics System and overall performance of
the services.
Learning and development in order to continually improve the skills of our employees,
awareness and knowledge of quality issues and practices.
Identifying, reporting, establishing, reviewing the non-conformance and communicating
performance measure and taking action to improve customers’ satisfaction and experience.
Communication
We communicate our quality policy with our customers, employees, vendors and
partners and solicit their inputs to enables us to meet their expectations.
We actively promote this policy across all levels of our employees and encourage
them to embrace quality as their personal commitment.
Working with employees to meet performance targets through the implementation
and review of these objectives, we hope to create an environment of responsibility,
accountability and collaboration which results in profitable sales growth.
